Terms and Conditions

INTRODUCTION

This document constitutes an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This website, www.inferra.in (hereinafter referred to as the “Website”), is owned and operated by IndoCrafter LLP, a limited liability partnership incorporated under the laws of India, operating under the brand name Inferra (hereinafter referred to as the “Company”, “We”, “Us” or “Our”).

By accessing, browsing, or otherwise using the Website in any manner, the user (“User”, “You” or “Your”) acknowledges that You have read, understood, and agreed to be bound by these Terms and Conditions (“Terms”). If You do not agree to these Terms, You are advised not to access or use the Website.

PURPOSE AND NATURE OF THE WEBSITE

The Website is intended solely to provide general information regarding products marketed under the brand Inferra, facilitate customer engagement, enable warranty registration, and provide access to user manuals and related documentation. The Website does not facilitate or undertake the sale of any products.

All purchases of products are carried out through independent third-party platforms such as Amazon, Flipkart, or other similar marketplaces (“Third-Party Platforms”). The Company is not a party to any transaction between the User and such Third-Party Platforms. All matters relating to pricing, payment, delivery, returns, refunds, and related obligations shall be governed exclusively by the policies of such Third-Party Platforms. The Company shall not be liable for any disputes arising in connection with such transactions.

ELIGIBILITY AND USER REPRESENTATIONS

By using the Website, You represent and warrant that You are competent to contract under applicable law and that all information provided by You is true, accurate, and complete. You agree to use the Website strictly in accordance with applicable laws and these Terms.

The Company reserves the right, at its sole discretion, to restrict, suspend, or terminate access to the Website without prior notice in the event of any breach of these Terms.

PRODUCT DESCRIPTION AND LIMITATION OF USE

Products marketed under the brand Inferra, including but not limited to alcohol breath analyzers, are intended strictly for personal screening and informational purposes only.

The User expressly acknowledges that such products provide indicative and approximate readings, which may vary depending upon usage conditions, environmental factors, device condition, and inherent technological limitations. The Company makes no representation or warranty, express or implied, regarding the accuracy, reliability, or completeness of any readings generated by such products, nor does it warrant that the products are fit for any specific purpose.

Without prejudice to the generality of the foregoing, the products are not medical devices, are not certified for forensic or law enforcement use, and shall not be relied upon for determining legal intoxication levels, fitness to drive, or for any evidentiary purpose.

USER RESPONSIBILITY AND NON-RELIANCE

The User acknowledges and agrees that any decision taken based on the use of such products shall be at the sole discretion and risk of the User. The User agrees to exercise independent judgment and due caution at all times and shall not rely solely on the product for making decisions relating to safety, legal compliance, or personal conduct.

The Company shall not be responsible or liable for any consequences arising out of reliance, whether direct or indirect, on the product or its output.

ENVIRONMENTAL FACTORS AND MISUSE

The User acknowledges that the performance of the product may be affected by factors beyond the control of the Company, including but not limited to residual alcohol presence, time elapsed since consumption, environmental conditions such as temperature and humidity, and the manner in which the product is used.

Any variation in readings arising from such factors shall not be construed as a defect. Improper usage, including failure to follow instructions provided in the user manual, use in unsuitable conditions, physical damage, tampering, or unauthorized modifications, shall disentitle the User from making any claim against the Company.

Any variation in readings arising from such factors shall not be construed as a defect. Improper usage, including failure to follow instructions provided in the user manual, use in unsuitable conditions, physical damage, tampering, or unauthorized modifications, shall disentitle the User from making any claim against the Company.

DISCLAIMER OF WARRANTIES

The Website and all products and content made available therein are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

The Company does not warrant that the Website will be uninterrupted, error-free, or free from harmful components.

LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss, injury, penalty, or legal consequences, arising out of or in connection with the use or misuse of the Website or the products, reliance on product output, or any inaccuracy or malfunction.

Without prejudice to the foregoing, in the event that any liability is established, the total aggregate liability of the Company shall be strictly limited to the lower of (i) the purchase price of the product, or (ii) INR 1,000.

Nothing contained herein shall exclude liability to the extent such exclusion is not permissible under applicable law.

ASSUMPTION OF RISK

By using the product, the User acknowledges having understood its nature, limitations, and intended use, and voluntarily assumes all risks associated with its use.

WARRANTY

Warranty for products shall be governed exclusively by a separate Warranty Policy made available on the Website, which shall be deemed to form an integral part of these Terms.

Any warranty, if applicable, shall be subject to the terms, conditions, limitations, and exclusions set out in such Warranty Policy, including but not limited to requirements relating to product registration, submission of valid proof of purchase, and verification of claims.

The Company reserves the right to verify any claim and to accept or reject warranty claims strictly in accordance with the applicable Warranty Policy.

DATA COLLECTION AND USAGE

In order to access certain services on the Website, including warranty registration and user manual download, the User may be required to provide personal information such as name, contact details, and purchase-related information.

While submission of such information is voluntary, failure to provide required information may result in denial of access to such services. The collection and use of such information shall be governed by the Company’s Privacy Policy.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in and to the Website and its contents, including but not limited to trademarks (including “Inferra”), logos, text, images, graphics, and software, are owned by or licensed to IndoCrafter LLP.

No User shall reproduce, distribute, modify, or otherwise exploit such content without prior written consent of the Company.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in and to the Website and its contents, including but not limited to trademarks (including “Inferra”), logos, text, images, graphics, and software, are owned by or licensed to IndoCrafter LLP.

No User shall reproduce, distribute, modify, or otherwise exploit such content without prior written consent of the Company.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in and to the Website and its contents, including but not limited to trademarks (including “Inferra”), logos, text, images, graphics, and software, are owned by or licensed to IndoCrafter LLP.

No User shall reproduce, distribute, modify, or otherwise exploit such content without prior written consent of the Company.

MODIFICATION OF TERMS

The Company reserves the right to modify, amend, or update these Terms at any time without prior notice. Continued use of the Website following such changes shall constitute acceptance of the revised Terms.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

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